At thexea.pk, We guarantee your satisfaction with every purchase. Refund and exchanges are accepted within 7 days of purchase. Items must be in original condition with tags and packaging. No returns or exchanges for worn, washed, or altered items.
Contact our customer support team. They will guide you through the steps. Shipping costs for preference-based returns are your responsibility, but we cover expenses for defective or incorrect items. Once we receive your return, we quickly process your refund or send out your exchange. The minimum Time period for processing is 7-10 working days.
For any questions or assistance with refund and exchanges, Our customer support team is ready to assist.
Phone: (+92) 3274527559 Email: Contact@thexea.com
Our call center operates during the following hours: Mon - Fri: (10:00 AM to 06:00 PM) Sat: (10:00 AM - 2:30 PM) Pakistan Standard Time or +5 GMT
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